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Privacy Policy — How We Handle Your Information

We built BDBaji for Bangladesh players who move money through bKash, Nagad and Rocket every day. This policy explains what data we collect when you open an account, how we protect it, and how you control access to your information.

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Data Collection and Processing Notice

BDBaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

BDBaji collects account information when you register — your name, contact details, date of birth, and the wallet method you choose for deposits and withdrawals. We process payment data through bKash, Nagad and Rocket to move funds between your mobile wallet and your account balance. Transaction

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records stay on our secure server to verify deposits, match withdrawals to your identity, and meet anti-fraud requirements. We do not sell your personal data to third parties. Cookie files track session activity so you stay logged in across pages and we can show relevant game
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recommendations based on what you open. Device information — your IP address, browser type, and mobile operating system — helps us detect unusual login patterns and block unauthorised access attempts. Account security logs record when you sign in, from which location, and through which device. We
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retain transaction history and account records as long as your account remains active, plus the period required by applicable regulations in jurisdictions where service is offered. When you request account closure, personal identifiers are anonymised after the retention period ends. Data processing happens within the infrastructure
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we operate; third-party game providers may receive session tokens to load their titles inside your lobby but do not access your wallet details or contact information. Availability of our service depends on local law and eligible regions in Bangladesh. You have the right to request a
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copy of your data, ask for corrections, or withdraw consent for marketing communications by contacting our support team through the channels listed below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, request changes, or ask about our data practices, contact our support team. We respond to privacy requests within a few business days and walk you through the process in English.

Live Chat Open the chat bubble in the bottom corner of any page and tell the agent you need help with a privacy or data request. They'll verify your account and start the process right away. Available when you're logged into your BDBaji account.

Email Support Send your data request or privacy question to our support email address listed in the account settings page. Include your registered mobile number so we can confirm your identity before sharing any account information with you.

Account Settings Page Log into your account, open settings, and look for the data privacy section. You can update contact details, review recent login activity, and request a download of your transaction history from that screen without waiting for an agent.

DATA SAFEGUARDS

Security Measures We Apply

Your account sits behind encrypted login, your wallet transactions move through secure payment gateways, and session data stays on servers we control. We review access logs to catch unusual activity and notify you if we detect a login from a new device.

Wallet Data Separation

When you deposit via bKash, Nagad or Rocket, the payment gateway handles your wallet PIN and account credentials. We receive only a transaction confirmation code and the amount transferred.

Session Encryption

Every page load between your device and our server travels through an encrypted connection. Your login token expires after a period of inactivity, forcing a fresh authentication if you leave the tab open overnight or switch devices mid-session.

Account Verification Steps

When you request a withdrawal, we match your registered mobile number and verify recent deposit history to confirm the request came from you.

Data Retention Limits

We keep transaction records and account activity logs for the duration required by regional regulations, then anonymise personal identifiers once that period ends.

Common Questions About Data Handling

We ask for your name, mobile number, date of birth, and the wallet method you plan to use for deposits. During verification we may request additional identity documents to meet account-security requirements. Device data like IP address and browser type is logged automatically when you sign in.

Yes. Log into your account, open settings, and request a data export from the privacy section. We'll send a file containing your account details, transaction history, and session logs to your registered email address within a few business days after verifying your identity.

Payment gateways handle your wallet PIN and login credentials directly. We receive only a transaction reference number and the deposit amount. Your wallet password and account details never pass through our servers or appear in our database records, so we cannot access them even if asked.

Game studios receive a session token when you open one of their titles, but they do not see your wallet details, contact information, or withdrawal history. We do not sell personal data to advertisers or marketing platforms. Data sharing is limited to payment processors and verification services required to operate your account.

Transaction records and account logs are retained for the period required by applicable regulations in regions where service is offered. Once that retention window closes, we anonymise personal identifiers so the data can no longer be linked to you. Contact our support team to confirm the specific timeframe for your region.

Yes. Open account settings, go to communication preferences, and turn off marketing notifications. You'll still receive transactional messages about deposits, withdrawals and security alerts, but we'll remove you from promotional email and SMS lists within a few days of your request.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us GamesBDBaji Casino

Privacy Policy — How We Handle Your Information

How to Reach Us About Your Data

Security Measures We Apply

Common Questions About Data Handling

01 What personal information does BDBaji collect when I open an account?

02 Can I see what data BDBaji holds about me?

03 How does BDBaji protect my bKash, Nagad or Rocket wallet information?

04 Does BDBaji share my data with game providers or third parties?

05 How long does BDBaji keep my account data after I close my account?

06 Can I stop BDBaji from sending promotional messages?

Privacy Policy

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